Introduction

This Privacy Policy (the “Policy”) sets out the basis on which Sree Kumaran Thanga Maligai (SKTM) collects, uses, discloses, and protects personal information obtained from you when using SKTM Jewel Online Portal (“sktmjewel.com”) and SKTM JEWEL APP (Mobile App) as well as who will access it, what your rights are, and how you can get in touch with us to exercise these rights or ask us any questions about protecting your personal information. By using the services provided on this website, you expressly agree to be bound by the terms of this policy and your consent to our collection, usage, and sharing of your information (as defined herein) in accordance with the terms of this policy. If there is any conflict between this policy and the data protection laws in this country, then such laws, where applicable, will prevail. We reserve the right to amend, update, or replace this policy at any time without notice.

Personal Information

By accessing or using the website, you expressly consent to collect, store, and use your personal and sensitive information in any manner described in this Privacy Policy. Personal and Sensitive Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, e-mail address, financial information, passwords, and credit card information. Through your website use, we will not collect any personal information about you unless you voluntarily choose to provide us with the same. Most of our services on this website can be used without giving us any information. However, by using our website, such as when you contact us through the website or make use of specific services from us such as enquiring about our products, buying our products, or entering our promotions (whether through the website (or) over the telephone), you accept that we may collect and use your personal information for various purposes, including such as those listed below.

  • Manage your account and your access to the platform
  • To communicate with you and to respond to your queries or requests
  • To provide, deliver, and improve our services, products, offers, and our website
  • To keep internal records
  • To communicate with you if you have ordered or purchased products from us
  • To perform statistical and data analyses to monitor the quality and operational excellence of our services and products
  • To contact you for market research purposes
  • To provide you with or notify you about new products, promotions, special offers, and other information
  • To customize your experience on the website
  • To comply with our legal and regulatory obligations

We may have to collect and process your Personal Information where necessary for the performance of the services you have requested and for SKTM’s legitimate interests, except where your interests or fundamental rights override such interests.

Non-Personal Information

We may automatically collect certain information from your visit to the website, such as your information about the domain name of the website from which you visited, information relating to the frequency of visits, average time spent, pages viewed during the visit, your IP address, name of your internet service provider, device-specific information, your browser type, operating system and language, your device, etc. This Non-Personal information is not shared with anyone beyond the support staff for this website, except when required by law enforcement investigation, and is used only as a source of anonymous statistical information. We may use such Non-Personal information for the below pointers.

  • To administer the website
  • Analyze user trends
  • Gather demographic information
  • Ascertain how our visitors use the website, and evaluate your use of the information on the websites
  • To communicate with you if you have ordered or purchased products from us
  • To help us make our website more useful to visitors, such as assessing what information is of most and least interest to visitorss
  • To determine the website’s technical design specifications, To identify the system performance or problem areas
  • To track activity on the website, prepare reports, assess trends, and otherwise monitor how the website is being used – none of which would be in a way that personally identifies any users, etc.

We may share this Non-Personal Information with third-party service providers and advertisers to measure the overall effectiveness of our online advertising, if any, content programming and for other bona fide purposes as we may desire, at our sole discretion. Using the website, you expressly provide us with your consent to access such information for one or more purposes deemed fit by SKTM.

Non-Disclosure of collected information

We will not share, sell, or rent your Personal Information or Non-Personal Information in any other manner to any third parties except:

  • When we have your permission or
  • If required to do so by law or any governing authority or
  • To protect the rights, property, or safety of Sree Kumaran Thanga Maligai, our customers, or others, and
  •  It is necessary to enable us to perform the services requested by you

Security Precautions

Our portal has in place security measures and standards (as required under applicable law) to protect the loss, misuse and alteration of the information under our control. While we put in place all standard parameters to secure and safeguard your personal information, we will not be held responsible for any unauthorized access by third parties, for the data transmitted via this website or e-mail. Please beware that, despite our best efforts, no security system is impenetrable.

Links to other websites

Our portal may contain links to other websites. However, please note that once you have used these links to leave our site, we do not have control over those websites. We will assume no responsibility for the protection and privacy of any information that you provide while visiting such sites, as our privacy policy does not govern such sites.

Cookies & Web Beacons

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies enable the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information. We use data collection devices such as “cookies” on certain website pages to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through a “cookie.” You are always free to decline cookies if your browser permits; however, by declining cookies, you may not be able to use certain features on the website.

Eligibility Criteria

If you are below 18 years of age, you are prohibited to use/purchase from this website. The service is intended for adults aged 18 and over. It is not intended for or designed to attract persons under 18. We do not permit registration by, nor do we collect personally identifiable information from, any person we know to be under the age of 18.

OPT-OUT MECHANISM

At any point in time, you can choose not to have your Personal Information used to support our relationship (straightforward marketing or market research), to amend/update the personal information, or to unsubscribe from our newsletters, e-mails, or any other information which you may receive from SKTM, by contacting us and sending us an e-mail at sktmho@themadrassilks.com  You can also manage your communication preferences by accessing your account settings.